FLM: Certificate IV in Business
(Frontline Management) BSB41004

Complete the Full Course or each Module separately. Please click on the relevant link below.

Full Course

Modules of competency:

FLM 1. Develop work priorities BSBCMN402A

FLM 2.  Implement operational plan BSBFLM405B

FLM 3.  Promote team effectiveness BSBFLM412A

FLM 4.  Implement effective workplace relationships BSBFLM403B

FLM 5. Monitor a safe workplace BSBCMN411A

FLM 6. Co-ordinate implementation of customer services strategies BSBCMN410A

FLM 7. Manage projects BSBCMN419A

FLM 8. Implement continuous improvement BSBFLM409B

FLM 9. Promote innovation and change BSBCMN412A