Frontline managers play an important role in building efficient and effective work teams. Managers are leaders in planning for team outcomes, monitoring team performance and developing effective working relationships between team members. Managers also often act as a vital link between senior management and the rest of the team.

Upon completion of this unit you will have gained the skills and knowledge required to:
- develop team plans to meet expected outcomes
- lead work teams
- work with senior management in a proactive manner

This course is open for enrolment